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Cong, Yangfan (author), Yu, Suihuai (author), Chu, Jianjie (author), Su, Zhaojing (author), Huang, Y. (author), Li, Feilong (author)Eliciting user needs from mass online reviews is playing a significant role in the product iteration process. Efficient user needs elicitation does achieve considerable benefits for maintaining higher competitiveness and a speedier lifecycle. However, there is inevitably an online review scarcity about new products due to the short time on...journal article 2023