How truthful explanation of a conceder negotiation agent affects human trust, compared to a neutral one

Trust in negotiation agents plays a crucial role in their adoption and utilization. However, there is not enough research on what factors influence it. This paper aims to investigate how different explanations of a negotiation agent’s strategy affect human trust and decision-making. Specifically, it compares the effects of a truthful explanation...

The Effect of Different Explanations of Conceder Negotiation Style on the Trust between Humans and Agents

Negotiations have an essential role in our lives as they help us to find mutually beneficial solutions and resolve conflicts. It leads to effective communication and collaboration between the involved parties. Negotiation among parties has high importance to have an outcome that is suitable for all. In such scenarios, negotiation agents can be...