Navigating Information Overload with a Journey Based Information Compass: A framework to make KLM cabin crew feel up to date

KLM, a Dutch airline, is renowned for their high levels of services and customer experiences. With their purpose ‘moving your world by creating memorable experiences’, maintaining those high levels of services is important. Cabin crew is for a big part responsible for those high levels of services. Making cabin crew feel the best of them and...

Adapt to scale: A framework to scale Inuka to new contexts

One in four people in the world will be affected by mental or neurological disorders at some point in their lives (WHO, 2001). Around 450 million people currently suffer from such conditions, placing mental disorders among the leading causes of ill- health and disability worldwide, in particular in low-income countries, where many barriers to...

Towards the Industrialization of MDAO: Evolving 1st Generation MDAO to an Industry Ready Level of Maturity

Multidisciplinary Design Analysis and Optimization (MDAO) promises major advances in aircraft design. However, judging from todays aircraft, MDAO is clearly not fully embraced by the industry yet. This is due to technical difficulties (coupling incompatible tools) and non-technical barriers (intellectual property).<br/><br/>Recent research, such...