Developing sustainable service design for a pay-per-use dryer

Although manufacturers, designers, product/service providers are innovating for more sustainable products and business models to promote sustainable consumption, there are still gaps between satisfactory user experience and real-sustainable use behaviours. HOMIE.B.V offers pay-per-use household appliances and services to stimulate sustainable...

Creating sustainable washing behaviour within a pay-per-use business model

This report focuses on the start-up company HOMIE B.V. (hereinafter refered to as “HOMIE”).<br/>HOMIE is a household appliance company, currently focused on washing machines, that provides its products through a pay-per-use model. Here the customer does not buy the product, but only pays a small fee for each time that the product is used.<br/>...