Retail as a channel to improve customers’ Financial Health

Recently, Deloitte, Nibud and ING conducted a study on financial health in the Netherlands. As a next step, the involved parties have taken the initiative by creating the Financial Health Index (FHI), a tool to measure people’s financial health via fifteen questions. Deloitte is searching for new channels that they could use to stimulate the...

Creating an impact: Bridging the gap from research to product in multidisciplinary innovation to enhance business value

In recent years, design has become a crucial component of corporate innovation. Large corporations such as Deloitte have implemented design capabilities as a method to enhance employee experience, achieve innovation and maintain a competitive advantage. This research aims to demonstrate how design can perform as a catalyst of innovation within a...

Design for Learning: Using data to measure and stimulate Learning Agility

In today’s volatile and disruptive business landscape, organizations experience intensified competition and an increased need to be more adaptive and dynamic in responding to change. In order to become more resilient, organizations need to shift from an efficiency focus to a learning focus. If everyone in an organization or ecosystem learns...