Improving uptake of Lessons Learned through a Learning Diary

This thesis aims to provide a better understanding of how one can improve the uptake of lessons learned. So far, there has not been any study that examined the use of a learning diary for organizational learning purposes. A learning diary might be used to learn as a community when individuals use their personal diaries as input for the...

Fostering an innovation culture at KLM’s Digital Factory

This thesis report represents the result of a graduation project for the master programme Strategic Product Design at the Delft University of Technology in collaboration with the Digital division of KLM Royal Dutch Airlines. <br/>This project aimed at changing the Organizational Culture of KLM Digital. This due to the perceived lack of...

Occasions: Enhancing the psychological well-being of office workers through smart building technologies

Over the past few years, workplaces have placed increasing importance on enhancing well-being. The benefits are clear: increased productivity, improved employee engagement, and reductions in health care costs. Another recent development has been the rise of smart office buildings. MAPIQ, a system integration company, is an active player in the...

Imagination as a driving force for inter-organizational innovation: The development of a research framework

With the help of a qualitative case study and existing literature from scientific fields like social sciences, psychology, policy studies, and innovation studies a research framework was compiled for studying imagination as a driving force for innovation fueled by its social context. A try-out of this research framework suggested the result of...

Unraveling the difficulties of implementing and operating a public SSC: Case study towards the effect of governance on the perceived performance of shared service centers in the public sector

Growing Strategic Innovation at Dimensys

Today, making business, and more importantly, staying in business is becoming more and more complex for companies. Organizations are aware that if they want to survive they have no longer the option of carrying on doing today what worked yesterday. Innovation seems to be the shared answer among companies for responding to the fast-changing...

The Organization of a Cross Border CHP-Alliance: Managing the Cultural Differences

CHP-Belduco is a Combined Heat and Power plant, which was built on the site of Belchem, a chemical company in Flanders, Belgium. The purpose of the plant is to deliver steam and other utilities to the chemical plants on the site. In order to do that efficiently, the combination of heat and electricity is used. The plant is owned and managed by...

No child's play: The role of organizational assumptions in New Product Design

Products are developed with groups of people. These groups of people need to have a common idea what the product they are developing should look like at the end. Product development is considered a social process where the end result is created in negotiation between all participants. Literature show that having more shared understanding about...