Back Injuries among KLM Pilots: An analysis and redesign of the cockpit seat

Analysis of the absenteeism among KLM pilots showed that much more KLM pilots (5,8%) are reporting absenteeism due to back problems than the average KLM employees (4,4%). Besides, KLM Operations receives yearly a lot of complaints concerning the comfort of the cockpit seats. Since the absenteeism of pilots due to back problems cost KLM yearly a...