Defining design orientation: A field-based discovery approach

The value of design as a means of innovation has long been recognized. More recently, interest in how design can create value has moved from a functional to a strategic focus whereby the design concept defines the way in which the whole firm competes. This is known as “design orientation,” although research on the nature of this construct...

Data science as knowledge creation a framework for synergies between data analysts and domain professionals

The road from data generation to data use is commonly approached as a data-driven, functional process in which domain expertise is integrated as an afterthought. In this contribution we complement this functional view with an institutional view, that takes data analysis and domain professionalism as complementary (yet fallible) knowledge...

Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector

Despite significant theoretical and empirical attention on public value creation in the public sector, the relationship between artificial intelligence (AI) use and value creation from the citizen perspective remains poorly understood. We ground our study in Moore's public value management to examine the relationship between AI use and value...

Overarching Servitization Processes in Industrial Manufacturing: A Scoping Review

This paper summarises servitization research concerning product-service system design processes in the manufacturing industry, considering the overarching value chain. We used a methodological scoping framework to create a systematic overview of scientific papers in the context of the B2B manufacturing industry. <br/>We identified five main...

Generating Value from Government Data Using AI: An Exploratory Study

Open government data initiatives have gained popularity around the world. Artificial Intelligence (AI) has the potential to make better use of data. Combining the OGD and AI is crucial to generate more value from data. In this paper we investigate what kind of value was generated through AI and how. A context-input-process-output/outcome ...

The co-creation of values-in-use at the front end of infrastructure development programs

There has been recent academic interest in programs as value creation processes. Scholars focus particularly on the front end of programs as opportunities for clients to create value. At the front end, client and market partners can actively co-produce value through co-creation sessions. This paper investigates what stakeholders do in co...

De toekomstige rol van de architect: een wetenschappelijke ontwerpgids

‘De toekomstige rol van de architect’ beschrijft de essentie van onze wetenschappelijke verkenning naar nieuwe rolstructuren in de Nederlandse architectenbranche. Deze verkenning is uitgevoerd in het kader van het futurA project, dat verwijst naar future value chains of architectural services. Vier jaar lang hebben we vanuit de Technische...

Future roles for architects: An academic design guide

‘Future Roles for Architects’ describes the core insights from a research project into new role structures in the Dutch architectural sector, conducted as part of the futurA project on “future value chains of architectural services”. For four years a joint team from Delft University of Technology and Radboud University in Nijmegen, working in...

Do circular economy business models capture intended environmental value propositions?

The circular economy (CE) can be a driver for sustainability and CE can be promoted and supported by the creation of new and innovative business models, which embed CE principles into their value propositions throughout the value chains. This study focuses on the environmental value propositions of the CE business models. The term environmental...

Consumer buying behaviour of sustainable vacuum cleaners: Consequences for design and marketing

Although most people claim to prefer a more sustainable product, only a limited number of ‘green buyers’ act on their words at the moment of purchase. To find out how to get mainstream buyers to buy more sustainable products, we used data on 950 Western European buyers of 32 different vacuum cleaner models. The issue was why three out of four...

Tensions in Global IT Multisourcing Arrangements: Examining the Barriers to Attaining Common Value Creation

Previous contributions on IT multisourcing were mainly focused on strategy and governance. The way in which actors exchange value as well as information and knowledge has been ignored. Given this void, this paper adopts the ecosystem metaphor and concepts from business model thinking to study common value creation and capturing. An...

Challenges in the business models of creative professional service firms

Recent studies have shown that professionals in the built environment need new or improved business strategies to survive in increasingly dynamic and competitive environments. To gain insight into how professional businesses can be successfully reshaped, a profound understanding of their business models is necessary. So far, business model...

Data Collaboratives: How to create value from data for public problem solving? Panel

This panel is dedicated to the theme of 'data collaboratives', a novel form of public private partnership to leverage data for addressing societal challenges. The panel brings together prolific researchers and practitioners to share lessons and discuss how value is created from data collaboratives for the solving of public problems. The panel...

Participation and Interaction in Projects: A Game-Theoretic Analysis

Much of what agents (people, robots, etc.) do is dividing effort between several activities. In order to facilitate efficient divisions, we study contributions to such activities and advise on stable divisions that result in high social<br/>welfare. To this end, for each model (game), we find the Nash equilibria and their social welfare. A Nash...