Studying the Pedestrian Level-of-Service (PLoS): Lessons regarding the combination of survey and monitoring data

Crowding is often analyzed using crowd dynamics variables. Yet, it is questionable whether quantitative variables fully describe the perception of crowdedness. This paper presents four case studies into the Pedestrian Level-of-Service (PLoS), featuring a 1) mass event, 2) shopping environment, 3) festival, and 4) touristic hotspot. The...