Positive Emotional Granularity Cards

People can experience at least 25 different positive emotions in response to a product or a service (Desmet, 2012). This card-set demonstrates that ‘feeling good’ in humanproduct interaction has many different shades. We believe that the ability to deliberately design for such nuanced positive experiences starts with the ability to<br/...

Design for Happiness Deck

To design for happiness sounds like a grand undertaking. Some might even say an overly ambitious one – but we disagree. We believe that explicitly focusing on customer happiness is an indispensable part of user-centred design and, ultimately, a reliable predictor of a design’s success.<br/><br/>As design researchers at the Delft Institute of...