Framing resilience in public transportation systems, inspired by biomimicry

Resilience is a concept that describes the capability to be restored after unprecedented events, originally emerged from biology and human sciences. This paper aims to explore what a resilient public transportation system is and how nature’s wisdom can be used as an inspiration for the creation of resilience in the area of mobility, by linking...

Identifying meaningful user experiences with autonomous products: a case study in fundamental user needs in fully autonomous vehicles

Autonomous products (e.g., home cleaning robots, smart fridges, or autonomous vehicles) take over tasks that require time and effort from their users, redefining both the user roles and context around a product. Consequently, meaningful user experiences should be designed to overcome the risk of relegating humans to undesirable tasks and to take...

Investigating the adoption of autonomous processes in the context of organizations