Productivity as a value parameter for FM and CREM

Purpose: This paper aims to investigate how facilities management (FM) and corporate real estate management (CREM) can add value to organisations by contributing to improved productivity of knowledge workers, and to explore interrelationships between productivity, employee satisfaction and other value parameters. Design/methodology/approach:...

Benchmarking of workplace performance

This paper aims to present a process model of value adding corporate real estate and facilities management and to discuss which indicators can be used to measure and benchmark workplace performance. <br/><br/>In order to add value to the organisation, the work environment has to provide value for money by a positive trade-off between the...