Questions for Data Scientists in Software Engineering: A Replication

In 2014, a Microsoft study investigated the sort of questions that data science applied to software engineering should answer. This resulted in 145 questions that developers considered relevant for data scientists to answer, thus providing a research agenda to the community. Fast forward to five years, no further studies investigated whether the...

Releasing Fast and Slow: An Exploratory Case Study at ING

The appeal of delivering new features faster has led many software projects to adopt rapid releases. However, it is not well understood what the effects of this practice are. This paper presents an exploratory case study of rapid releases at ING, a large banking company that develops software solutions in-house, to characterize rapid releases....

Strong Agile Metrics: Mining Log Data to Determine Predictive Power of Software Metrics for Continuous Delivery Teams

ING Bank, a large Netherlands-based internationally operating bank, implemented a fully automated continuous delivery pipeline for its software engineering activities in more than 300 teams, that perform more than 2500 deployments to production each month on more than 750 different applications. Our objective is to examine how strong metrics for...

Pricing via Functional Size - A Case Study of a Company's Portfolio of 77 Outsourced Projects

A medium-sized west-European telecom company experienced a worsening trend in performance, indicating that the organization did not learn from history, in combination with much time and energy spent on preparation and review of project proposals. In order to create more transparency in the supplier proposal pro-cess a pilot was started on...

Pricing via functional size: A case study of 77 outsourced projects

A medium-sized west-European telecom company experienced a worsening trend in performance, indicating that the organization did not learn from history, in combination with much time and energy spent on preparation and review of project proposals. In order to create more transparency in the supplier proposal process a pilot was started on...