Through the vacuum: A new way of traveling

Different modes of transportation have always greatly impacted the way we as a society view the world. Until the invention of the steam engine, people were still closely bound to their cities and villages as traveling from one city to another could take up a full day. This made it hard to stay in contact with people in different places, but for...

Innovation of the runway system maintenance strategy at Amsterdam Airport Schiphol using the Value Operations Methodology

The main goal of this research is to create and analyse a series of alternative runway system maintenance strategies for Amsterdam Airport Schiphol. For the analysis, a trade-off framework is built to determine whether these alternatives are an improvement over the current strategy. This framework thus assists the decision making process...

Modern Dutch Heroes, A concept and strategy for a Dutch innovation platform at Schiphol airport

This report describes a strategy and concept aimed at bringing the best of new Dutch innovation to the passenger at Schiphol Airport. This is achieved by bringing crowdfunding to the physical world. Passengers will be able to see new ideas and innovations in a small exhibition, be able to touch and try them and can instantly help out by funding...

The air cargo supply chain at Schiphol, process improvement and collaboration

Schiphol, the main airport of the Netherlands, wants to be Europe’s preferred cargo airport. To reach this status, Schiphol has to offer a good infrastructure and high quality processes. Schiphol has no active role in these processes, but is dependent on third parties. Schiphol suffers from inefficiencies in the air cargo supply chain. A symptom...

A revision of the Security Scanner: Restoring the balance between passenger, agent and Scanner

Using Schiphol’s Security Scanner is confusing for a lot of passengers. Therefore, security agents currently have to fully take on the task of guiding the passenger through the Scanner. This repetitive task in the high volume environment of Schiphol security leads to physical and mental exhaustion and results in frustration, which is projected...

Improving the airport landside connectivity through the Internet of Things

Flying comes with many responsibilities for both the airport and the passenger. One of the responsibilities for the passenger is to be on time at the airport. In case of delays or disruptions, passengers are required to be provided with alternatives to be able to catch their flight on time. The airport is responsible for offering the best...