Good for Children, Good for All?

In this work, we reason how focusing on Information Retrieval (IR) for children and involving them in participatory studies would benefit the IR community. The Child Computer Interaction (CCI) community has embraced the child as a protagonist as their main philosophy, regarding children as informants, co-designers, and evaluators, not just...

Adaptive network modeling of the influence of leadership and communication on learning within an organization

This research addresses the influence of leadership and communication on learning within an organisation by direct mutual interactions in dyads. This is done in combination with multilevel organizational learning as an alternative route, which includes feed forward and feedback learning. The results show that effective communication (triggered...

Using Self-modeling Networks to Model Organisational Learning

Within organisational learning literature, mental models are considered a vehicle for both individual learning and organisational learning. By learning individual mental models (and making them explicit), a basis for formation of shared mental models for the level of the organisation is created, which after its formation can then be adopted by...

How to Address Consumers’ Concerns and Information Needs about Emerging Chemical and Microbial Contaminants in Drinking Water: The Case of GenX in The Netherlands

The perceived safety of tap water is an important condition for consumers to drink it. Therefore, addressing consumers’ concerns should be included in the roadmap towards the UN SDG 6 on safe drinking water for all. This paper studies consumers’ information needs regarding emerging contaminants in drinking water using a mental model approach for...

Achieving Organisational Alignment, Safety and Sustainable Performance in Organisations

When looking at socio-technical systems from a systems thinking and systemic perspective, it becomes clear that mental models govern the behaviours and determine the achievements of socio-technical systems. This is also the case for individuals, being systems themselves and, as such, being elements of those socio-technical systems. Individual...

Design of Information-Intensive Systems Involving Cognitive Aspects: An Emerging Opportunity for Transdisciplinary Cooperation

With the rise of smart systems, ubiquitous computing and cyber-physical systems, information-intensiveness of products increases and users become challenged—possibly even overloaded—with expanding options and possible interactions. The number of possible variations of user-operation sequences can rapidly escalate and for designers it becomes...

Safety science, a systems thinking perspective: From events to mental models and sustainable safety

In the past one hundred years, concepts such as risk, safety and security have become ever more important and they represent a growing concern in our society. These concepts are also important subjects of study to enhance sustainability. During the past fifty years, safety science has gradually developed as an independent field of science. In...

Managing startle and surprise in the cockpit

After several recent flight safety events, such as the accident of Air France flight 447 in 2009, investigators determined that surprise and startle can severely disrupt pilot responses. They concluded that pilots need to be better prepared for unexpected and potentially startling situations. In response, aviation safety authorities have...

Grasping cybersecurity: A set of essential mental models

For most people, cybersecurity is a hard to grasp notion. Traditionally, cybersecurity has been considered as a technical challenge and still many specialists view it equivalent with information security, with the notions of confidentiality, integrity and availability as starting points of thinking. And although others searched for a broader...