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Schouten, D.G.M. (author), Massink, Pim (author), Donker, Stella F. (author), Neerincx, M.A. (author)In this study, we attempt to specify the cognitive support behavior of a previously designed embodied conversational agent coach that provides learning support to low-literates. Three knowledge gaps are identified in the existing work: an incomplete specification of the behaviors that make up ‘support,’ an incomplete specification of how this...journal article 2020