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Wang, T. (author), Giunti, Guido (author), Goossens, R.H.M. (author), Melles, M. (author)BACKGROUND: The increasing prevalence of DH applications has outpaced research and practice in digital health (DH) evaluations. Patient experience (PEx) was reported as one of the challenges facing the health system by the World Health Organization. To generate evidence on DH and promote the appropriate integration and use of technologies, a...review 2024
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Nieuwborg, A.B.D. (author), Melles, M. (author), Hiemstra-van Mastrigt, S. (author), Santema, S.C. (author)The COVID-19 pandemic proved to be an existential public health and economic crisis for the airport system. An interview study was conducted using Amsterdam Airport Schiphol as a use case to prepare for future public health disruptions. The study aimed to uncover key experiences and lessons learned by an airport system during the COVID-19...journal article 2024
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Wang, T. (author), Qian, S. (author), Zhu, Haiou (author), Goossens, R.H.M. (author), Giunti, Guido (author), Melles, M. (author)Design is expanding its influence on shaping future healthcare. Ideally, designers apply human-centered design and human factors that introduce theory, principles, and methods to design to optimize people’s healthcare experiences in both digital and non-digital environments. To discuss and implement experience design in healthcare, consensus...book chapter 2024
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Zhu, H. (author), Liu, E. (author), You, Fangzhou (author), de Bont, Cees (author), Gruber, Thorsten (author), Dong, Hua (author), Melles, M. (author)Economic studies have shown that living in poverty may produce a subjective feeling of scarcity, which affects people's cognitive functions and decision-making. Understanding this mechanism could inform healthcare designers on designing inclusive health interventions by considering the psychological scarcity and limited cognitive resources of...book chapter 2024
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van Strien-Knippenberg, Inge S. (author), Arjangi-Babetti, Hannah (author), Timmermans, Danielle R.M. (author), Schrauwen, Laura (author), Fransen, M.P. (author), Melles, M. (author), Damman, Olga C. (author)Background: Risk-based breast cancer (BC) screening raises new questions regarding information provision and risk communication. This study aimed to: 1) investigate women’s beliefs and knowledge (i.e., mental models) regarding BC risk and (risk-based) BC screening in view of implications for information development; 2) develop novel...journal article 2024
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bij de Weg, Jeske M. (author), de Boer, Marjon A. (author), Meijer, Cynthia (author), Lugtenburg, Noëlle (author), Melles, M. (author), de Vries, Johanna I.P. (author), de Groot, Christianne J.M. (author)Objective: To assess the added value of a novel, mobile educative application to standard counselling on aspirin adherence during pregnancy versus standard counselling alone. Methods: Participants were randomly assigned for additional use of a mobile educative application or standard counselling alone. Main outcome measures were adherence to...journal article 2024
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Nieuwborg, A.B.D. (author), Hiemstra-van Mastrigt, S. (author), Melles, M. (author), Zekveld, Jan (author), Santema, S.C. (author)The COVID-19 pandemic exposed the existential public health and economic fragilities of the civil aviation industry. To prevent future public health disruptions, the civil aviation industry is gaining interest in becoming more “resilient” but rarely elaborates on its meaning, hampering decision-making and strategy development. When looking into...review 2023
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- Van Hoorn, E.S. (author), Kerimoglu, E. (author), Melles, M. (author), Gielen, M.A. (author), Reitsma, S.H. (author), Cnossen, M.H. (author), Lingsma, H.F. (author) poster 2023
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Warmerdam, Britt (author), Oomen, Floor (author), Hilt, Alexander (author), Melles, M. (author), Eefting, Daniël (author), Hamming, Jaap (author), van der Vorst, Joost (author), van Schaik, Jan (author)Background: Misinterpretation of patient preferences in perioperative education can lead to an undesired treatment decision. This explorative interview study presents differences in perspectives of patients and professionals on patient education in complex endovascular aortic aneurysm management. Methods: Using convenience sampling, a cross...journal article 2023
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Stiggelbout, Anne (author), Griffioen, I.P.M. (author), Brands, Jasper (author), Melles, M. (author), Rietjens, J.A.C. (author), Kunneman, Marleen (author), Van Der Kolk, Marion (author), Van Eijck, Casper (author), Snelders, H.M.J.J. (author)Treatment decision-making can be complex, notably when there are multiple treatments available, with different (probabilities of) benefits and harms, for example, survival and side effects.1 It is precisely in these complex situations that the preferences of the patient are of utmost importance, as the trade-offs of benefits and harms are...journal article 2023
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Hagendijk, Marije E. (author), Zipfel, Nina (author), Oomen, Floor J. (author), Hoving, Jan L. (author), van der Wees, Philip J. (author), Hulshof, Carel T.J. (author), Çölkesen, Ersen B. (author), Melles, M. (author), van der Burg-Vermeulen, Sylvia J. (author)Background: People living with cardiovascular diseases (CVD) often experience work participation problems. Good work-focused healthcare, defined as the received advice, treatment, and guidance focusing on work participation, can support the patient and work place. However, experiences with work-focused healthcare are generally not always...journal article 2023
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Griffioen, I.P.M. (author), Melles, M. (author), Brands, J. (author), Snelders, H.M.J.J. (author), Stiggelbout, A. (author)Beslissingen over medische behandelingen worden steeds vaker gezamenlijk genomen door de arts, de patiënt en diens naasten. In deze gedeelde besluitvorming (of Shared Decision Making - SDM) over diagnose en behandeling worden ook de waarden en voorkeuren van patiënten meegenomen (Stiggelbout et al., 2015). Onderzoek heeft aangetoond dat gedeelde...journal article 2022
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- Zipfel, Nina (author), Hagendijk, Marije (author), Colkesen, Ersen (author), van der Wees, Philip (author), Hulshof, Carel (author), Melles, M. (author), van der Burg-Vermeulen, Sylvia (author) conference paper 2022
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- Hagendijk, Marije (author), Zipfel, Nina (author), Hoving, Jan (author), Melles, M. (author), Hulshof, Carel (author), van der Wees, Philip (author), Colkesen, Ersen (author), van der Burg - Vermeulen, Sylvia (author) conference paper 2022
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Wang, T. (author), Giunti, Guido (author), Melles, M. (author), Goossens, R.H.M. (author)Background: The adoption and use of technology have significantly changed health care delivery. Patient experience has become a significant factor in the entire spectrum of patient-centered health care delivery. Digital health facilitates further improvement and empowerment of patient experiences. Therefore, the design of digital health is...review 2022
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Wang, T. (author), Giunti, Guido (author), Melles, M. (author), Goossens, R.H.M. (author)Since Covid-19, digital health interventions (DHIs) have been embraced as never before. The pandemic led to many new challenges, including the patient experience in digital health care delivery. In this literature study, we identified and synthesized factors that impact patient experience in digital health (dPEx), and reviewed the methods and...conference paper 2022
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Nieuwborg, A.B.D. (author), Hiemstra-van Mastrigt, S. (author), Melles, M. (author), Santema, S.C. (author), Zekveld, Jan (author)The outbreak of COVID-19 demonstrated the fragility of the transportation system and its Multimodal Transport Hubs (MTHs). Global travel reduced dramatically, leading to an existential crisis in MTHs. To cope with the pandemic, MTHs implemented multiple resilient measurements including social distancing, rapid testing regimes, and infrared...conference paper 2021
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de Bruijne, M.C. (author), Melles, M. (author)Teamwork in healthcare is challenged by increasing complexity due to ongoing<br/>specialization, innovative technology and the urge for growing patient<br/>participation. This article explains the basics of teamwork in healthcare and<br/>human-centered design methods and presents two examples how teamwork can<br/>be supported by human-centered...journal article 2021
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Dekker, Mireille (author), de Koning, Judith PM (author), Melles, M. (author), Sonneveld, M.H. (author), van Mansfeld, Rosa (author), Jongerden, Irene P (author)Background: Patient information provision about isolation measures is often not standardized. Moreover, it is unclear what information patients and informal caregivers need to optimize their knowledge and actual experience of contact isolation. We explored opportunities for improving the experience of patients in contact isolation from a human...journal article 2021
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- de Koning, Judith (author), Dekker, Mireille (author), Jongerden, Irene (author), Melles, M. (author) poster 2021