Conversational interfaces for search as learning

Searching the web to learn new things or gain knowledge has become a common activity. Recent advances in conversational user interfaces have led to a new research opportunity - that of analyzing the potential of conversational interfaces in improving the effectiveness of search as learning (SAL). Addressing this knowledge gap, in this...

Enterprise Crowd Computing for Human Aided Chatbots

chatbot is an example of cognitive computing system that emulates human conversations to provide informational, transactional,<br/>and conversational services. Despite their widespread adoption, chatbots still suffer from a number of performance issue due to limitations with their programming and training. In this paper we discuss Human Aided...

TickTalkTurk: Conversational crowdsourcing made easy

This demo presents TickTalkTurk, a tool that can assist task requesters in quickly deploying crowdsourcing tasks in a customizable conversational worker interface. The conversational worker interface can convey task instructions, deploy microtasks, and gather worker input in a dialogue-based workflow. The interface is implemented as a Web...

Human Aided Bots

A chatbot is an example of a text-based conversational agent. While natural language understanding and machine learning techniques advance rapidly, current fully automated chatbots still struggle to serve their users well. Human intelligence, brought by crowd workers, freelancers or even full-time employees can be embodied in the chatbot logic...