Designing interfaces for explicit preference elicitation: A user-centered investigation of preference representation and elicitation process

Two problemsmay arisewhen an intelligent (recommender) system elicits users’ preferences. First, theremay be amismatch between the quantitative preference representations in most preference models and the users’ mental preference models. Giving exact numbers, e.g., such as “I like 30 days of vacation 2.5 times better than 28 days” is difficult...

Self-reflection on personal values to support value-sensitive design

The impact of ubiquitous technology and social media on our lives is rapidly increasing. We explicitly need to consider personal values affected or violated by these systems. Value-sensitive design can guide a designer in building systems that account for human values. However, the framework lacks clear steps to guide elicitation of stakeholders...

Social acceptance of negotiation support systems: Scenario-based exploration with focus groups and online survey

We investigate people’s attitudes toward the possible use of negotiation support systems (NSS) in different social contexts and the consequences for their design. To explore functional requirements and social acceptance in different use contexts, we followed a threestep approach. In the first step, we conducted a number of focus groups with...