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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)The prior use and age make refurbished products a less desirable option because they are perceived to be of lower quality, to have a reduced performance and a less attractive appearance. This research investigates one strategy on how to enhance the appearance of refurbished products and thereby encourage circular consumption via refurbishment...journal article 2020