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van Onselen, L. (author), de Lille, C.S.H. (author), Snelders, H.M.J.J. (author)
Junior designers are not trained to cope with critical situations and conflict at work. Most design schools do not educate their design students to prepare them for (potential) conflict. As a result, junior designers often do not have conflict-handling skills to handle critical situations and conflicts. While some tools and methods exist to...
journal article 2019