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Dursun, I. (author), Grishina, Anastasiia (author), Akcay, Alp (author), van Houtum, Geert Jan (author)
We consider a maintenance service provider that services geographically dispersed customers with its local service engineers. Traditionally, when a system failure is reported, a service engineer makes a diagnostic visit to the customer's location to perform corrective maintenance. If spare parts are required, they are ordered and a second...
journal article 2024
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Dursun, I. (author), Akcay, Alp (author), van Houtum, Geert-Jan (author)
Thanks to Industry 4.0 technologies, predictive algorithms can provide advance demand information on spare parts demand. Understanding how the goodness of predictions affects on-hand inventory and costs is important for decision makers before integrating these models into existing systems. We consider a spare parts inventory problem for multiple...
journal article 2023