Barriers to and Enablers of Usability in Electronic Consumer Product Development: A Multiple Case Study

This study identified practitioner-reported barriers to and enablers of usability in the development of electronic consumer products. Barriers and enablers are properties, situations, or conditions in the product development process, team, or context that negatively or positively influence the usability of a product. Based on a review of...

Managing Product Usability: How companies deal with usability in the development of electronic consumer products

Problem statement: Even though there is a large amount of methods for user-centred design, the usability of electronic consumer products (e.g., portable music players, washing machines and mobile phones) is under pressure. Usability is the extent to which a product can be used by specified users to achieve specified goals with effectiveness,...