Misalignment in Semantic User Model Elicitation via Conversational Agents: A Case Study in Navigation Support for Visually Impaired People

Disabled people can benefit greatly from assistive digital technologies. However, this increased human-machine symbiosis makes it important that systems are personalized and transparent to users. Existing work often uses data-oriented approaches. However, these approaches lack transparency and make it hard to influence the system’s behavior. In...

Toward Social Situation Awareness in Support Agents

Artificial agents that support people in their daily activities (e.g., virtual coaches and personal assistants) are increasingly prevalent. Since many daily activities are social in nature, support agents should understand a user's social situation to offer comprehensive support. However, there are no systematic approaches for developing...

A Research Agenda for Hybrid Intelligence: Augmenting Human Intellect With Collaborative, Adaptive, Responsible, and Explainable Artificial Intelligence

We define hybrid intelligence (HI) as the combination of human and machine intelligence, augmenting human intellect and capabilities instead of replacing them and achieving goals that were unreachable by either humans or machines. HI is an important new research focus for artificial intelligence, and we set a research agenda for HI by...

A Formal Graphical Language of Interdependence in Teamwork

Agents in teamwork may be highly interdependent on each other, the awareness of interdependence relationships is an important requirement for designing and consequently implementing a multi-agent system. In this work, we propose a formal graphical and domain-independent language that can facilitate the identification of comprehensive...

Automated multi-level governance compliance checking

An institution typically comprises constitutive rules, which give shape and meaning to social interactions and regulative rules, which prescribe agent behaviour in the society. Regulative rules guide social interaction, in particular when they are coupled with reward and punishment regulations that are enforced for (non-)compliance. Institution...