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Difrancesco, Rita Maria (author), van Schilt, Isabelle M. (author), Winkenbach, Matthias (author)The explosive growth of e-commerce creates a need for increasingly responsive omni-channel fulfillment capabilities, which raises new challenges in inventory management and order fulfillment for retailers. In response to these challenges, many retailers attempt to establish so-called ship-from-store concepts, which leverage their physical...journal article 2021