Unraveling the Social-Technical Complexity of Dashboards for Transformation

The need for standardized and visualized performance monitoring on a wide range of topics has become apparent in recent years. In the public sector, there has been an increase in the number of dashboards to create transparency into the progress. Yet, the design of dashboards encounters many challenges ranging from technical to social. The goal...

A Stakeholders Taxonomy for Opening Government Data Decision-Making

Stakeholders can have different views on the opening of data, and conflicts may arise between them. Several causes of disputes may arise during the decision-making process due to the diverse objectives, interests, and needs among the stakeholders that perceive their desires. Yet, no stakeholder taxonomy exists to guide this decision-making...

Stakeholder tensions in decision-making for opening government data

Various types of stakeholders are often involved in the process of deciding to open data. However, the influence of multiple–actors on the decision-making process is ill-understood. Stakeholders play different roles and have different interests in opening and analyzing datasets. The objective of this paper is to understand the influence of...