Defining design orientation: A field-based discovery approach

The value of design as a means of innovation has long been recognized. More recently, interest in how design can create value has moved from a functional to a strategic focus whereby the design concept defines the way in which the whole firm competes. This is known as “design orientation,” although research on the nature of this construct...

Co-creating educational consumer journeys: A sensemaking perspective

To date, customer education has been framed in terms of one-way information provision, at odds with much of the literature on meaning co-creation. Drawing on an ethnography of a specialty coffee purveyor, we show how staff and consum-<br/>ers co-create educational consumer journeys through the deployment of seven practices: auditing, realignment...

How Phil Collins became cool (no, really)

The piece is based on an article the authors have coming up in Research in the Sociology of Organisations.

A Critical Framework for Examining Sustainability Claims of the Sharing Economy: Exploring the Tensions Within Platform Brand Discourses

The sharing economy represents a market-driven response to the perceived inefficient resource use arising from materialism, and as such, offers the possibility of a more environmentally sustainable form of consumption. However, the sustainability benefits attributed to the sharing economy remain contentious and fraught with paradox. Drawing...

Managerial decision making in project acceleration: The role of product innovativeness and acceleration goals in acceleration strategy choice