Improving the decision-making qualities of gaming simulations

Gaming simulations (games) for policy and decision making have been the neglected “sibling” of educational and training games. The latter have experienced a widespread usage by practitioners and researchers, while the former have had limited, yet slowly increasing, adoption by organisations. As a result, various issues developing and using these...

Deciding on Innovation at a Railway Network Operator: A Grounded Theory Approach

Innovation at a railway network operator depends on the decision-making processes in the daily work of operational professionals and staff. This paper is about innovative measures at a railway network operator, required to increase capacity on the railway network without investing in expensive infrastructural extensions. Using field observations...