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Zambelli Sessona, L. (author)The current state STBY specialises in design research for service innovation. They work on complex projects in collaboration with clients who want to innovate their service offering. Clients are often large organisations, in which multidisciplinary teams work on different projects that are interlinked at some level within the organisation. STBY...master thesis 2015
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Westland, Anna (author)Our world is changing rapidly in various ways, forcing organizations to engage in continuous change to stay relevant. Therefore, it has become an essential capability of organizations to engage in and attempt to manage change to remain successful and sustain their existence (Stouten, Rousseau & de Cremer, 2018; Coughlan, Suri & Canales,...master thesis 2021
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Henselmans, G.G.M. (author)Problem situation - Global population is expected to double its size in 2030 (EMF, 2013), so will global consumption. Resource scarcity and associated environmental impact has shown that the current way of conducting business is not sustainable (Bocken et al., 2014). A promising alternative is proposed; circular economy. This new economic system...master thesis 2017
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Putman, Leah (author)Innovation-centered entrepreneurship drives economic development. It is also a method for addressing the environmental and social issues that result from and impair economic growth. The rapid and continued economic progress in Rwanda and Kenya in the last decade has shown the power of entrepreneurship ecosystems- interconnected people and things...master thesis 2022
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Hupe, Victor (author)Companies let their employees take short-haul flights for business trips while there are alternative, more sustainable, modes of transport. Understanding the motivation of the company and their employees for flying is essential to create a design solution which could change their behavior. To reach the goal of a maximum global temperature rise...master thesis 2022
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Restrepo Duque, Andrés (author)The purpose of the workplace has changed. Employees proved that they could be productive while working remotely, and they do not want to lose the flexibility they gained (Dahik et al., 2021). In addition, many companies are struggling to bring back employees to the office, and a lot of empty office space is becoming available (Gujral et al.,...master thesis 2022
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Cruz Grimaldos, Andres (author)As we live in a competitive world, companies need to update their value proposition constantly. When it comes to consultancies, they need to be innovative and improve their service in terms of efficiency, effectiveness and wow-factor in order to be chosen by clients. The service can be innovated in different ways, such as improving the service...master thesis 2020
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Lazalde Arreola, H.F. (author)This master thesis provides a comprehensive study of the factors of actor's resistance to engage in the strategic decision-making process. These factors were studied through a qualitative analysis of six semi.structure interviews with consultants and consultancy clients. From these interviews a series of strategies for dealing with actors...master thesis 2013
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Hoogreef, P.J.M. (author)Recent media publications show that something is wrong in the food industry: financial win has become more important than ethics. Since 2008, Marqt has attempted to reconnect customers and suppliers, offering pure and high quality products. Marqt wants to expand by changing its image to gain a stronger market position and reach more customers....master thesis 2014
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van Welsem, Sander (author)This thesis explores how strategic and communication design can have an influence on the adoption process of blockchain or distributed ledger technology. It does so through dividing the thesis into four parts: Discover, Define, Develop and Deliver. In short: Discover: What is found is that distributed ledger development is a technology push...master thesis 2019
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Baan, Alisha (author)This graduation project focuses on creating a meaningful connection between BMW and Indian consumers. The goal is to increase </p> <p style="margin:0cm;margin-bottom:.0001pt;font-stretch: normal">understanding of the Indian market, as a means to strengthen BMW´s market </p> <p style="margin:0cm;margin...master thesis 2022
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Kaats, M. (author)This thesis searches for a way to integrate Design Thinking into Lean Six Sigma. This is done by doing a service design case study for mortgage interest rate reduction for a bank. The service design is done with several design thinking tools. The tools during the process are reflected upon and these reflecties serve as a guideline for the...master thesis 2016
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- Li, Sean (author) master thesis 2022
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Zijtregtop, E.E. (author)Ink Strategy is a design consulting company that visualizes clients’ business issues. Through visual thinking in interactive creative sessions, they help their clients to develop aligned visions and strategies. Visual thinking helps to make these more understandable and engaging throughout the complete client organisation. Since its founding in...master thesis 2016
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Ildarabadi, Saeed (author)It is all about increasing fairness in the coffee industry. The coffee chain is not fair. This unfairness has been hidden from most of the actors in the coffee chain. The lack of communication is considered to be a vital element of the mentioned injustice. Moyee, a newly born company, has taken a different approach by shifting the value-adding...master thesis 2020
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Magerl, C.A. (author)The project investigates the design consultancy Designit to find ways which enable them to do more sustainable design. A research at Designit Denmark and a case study was performed to gain insights into the culture of Designit as well as practical aspects of sustainable design. The result is a toolbox, which can be implemented at the website of...master thesis 2012
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Datta, P. (author)This thesis addresses technology development in SMEs and how a design oriented service can increase the output of successful innovations. Ultimately, from the research findings a designerly approach is developed, to guide SMEs though the most crucial development stages. The scope of the research was established because of personal interest and...master thesis 2014
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Blom, E.R. (author)Business is changing and recently there has been a call for new ways of thinking to solve todays strategic innovation challenges. One of the solutions considered is Design Thinking, but a pragmatic approach in how to implement this new way of thinking into the domain of innovation strategy is lacking. This thesis aims to bridge the worlds of...master thesis 2015
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Bartelink, S.A. (author)This report provides an analysis and concept development of “Profiler”, a new team building software tool for multi-disciplinary teams. This is commissioned by TNO and developed by EagleScience. Multi-disciplinary team members are put together because of their capability to deal with a joint issue. Because they are from different disciplines,...master thesis 2014
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Bufler, Valentin (author)This thesis set out to investigate how small to midsize industrial design practices address strategic challenges. For this a literature review was conducted, as well as complementary desk research and an interview study with design practitioners. Later on three small case studies helped set the direction of the project. The findings and insights...master thesis 2023