Requirements Tracing in Agile Environments: A management-oriented approach: Developing a practical framework and roadmap to resolve the tensions of integrating requirements traceability in Agile environments

Scholars have studied for many years the challenges of integrating requirements traceability in Agile environments. The developed tools, frameworks, and models in the literature take a rather technical perspective on the problem. The scholars focus primarily on mechanisms that provide accurate and relevant information retrieval from the...

Business process automation through ChatBots implementation: A case study of an IT service process at Philips

Nowadays, the term "automation" is gaining extensive interest in both industrial and business fields. There is also a trend of achieving deeper automation in the business processes, which is a part of Business Process Automation (BPA). Among various BPA technologies, Robotic Process Automation (RPA) has attracted increasing research attention....

A blockchain-based business process to securitise mortgages

Today, mortgage originators are under a significant amount of pressure. Following the Basel IV accord, mortgage originators (Dutch banks: ING, ABN, AMRO, and Rabobank) must hold more capital reserves to create a buffer for difficult financial times. Possessing these extra capital reserves comes with the expense of sustaining current economic...