Design of maturity model for digitalization in retail supply chains: A case study in Ochama

With the rise of the internet, mobile technologies, and, most crucially, e-commerce, the retail industry has changed dramatically in recent decades. Emerging digital technologies, such as information and automation, have recently made it feasible for even more types of retail business to exist. One of the key strategic themes for retail...

Serious gaming for raising awareness of digitalization opportunities in supply chains - a study at Nutricia

The fourth industrial revolution is changing the way of working and manufacturing in multiple ways. The increasing digitalization of business processes makes employees more productive, lowers costs for firms, reduces the environmental footprint of the companies, and improves the quality of services. While born-digital companies built their...