A governance model for managing Robotics Process Automation (RPA)

Companies today are continually looking for new ways to digitize and automate their processes in order to maximize productivity and efficiency. Existing academic research has shown the efficiency and benefits of process automation using Robotics Process Automation (RPA). Through preliminary research, we observed that most of the companies have...

Design of a model for assessing accountability in a robotic process automation implementation

Artificial intelligence is getting more and more advanced. In the future, robots equipped with AI will behave an act similarly as humans do, and this raises concerns about how they are going to be governed. However, scientists are alerting that not enough attention is paid to AI from a sociotechnical point of view. Intelligent systems can...

The Trade and Compliance Costs Model in the International Supply Chain

Trade costs for the international supply chain are enormous, even in the absence of formal border barriers. In fact, the costs involved in moving a container physically are less than half the costs of managing the information about the transport activity. Thus, the physical infrastructure in international trade is fairly efficient, but that is...

Design of a flexible ICT architecture for the integration of Floating Car Data in Rijkswaterstaat’s Traffic Management and Information Systems: A design science research approach

In the last years, Floating Car Data (FCD) has risen as a technology that has the potential to replace legacy sensors, reduce associated installation and maintenance costs and offer new possibilities in the field of traffic management. FCD refers to the use of sources such as in-vehicle systems with network connectivity or road users’ mobile...