Design Principles for Developing Open Source Urbanism

In Open Source Urbanism (OSU) citizens self-organize and create Do-It-Yourself (DIY) urban designs to address societal problems. Self-organized citizens develop these designs, but there is no support for the design process based on the co-creation and involvement of citizens. The latter are mainly non-experts. Three aspects characterize OSU: ...

Dismantling Digital Cages: Examining Design Practices for Public Algorithmic Systems

Algorithmic systems used in public administration can create or reinforce digital cages. A digital cage refers to algorithmic systems or information architectures that create their own reality through formalization, frequently resulting in incorrect automated decisions with severe impact on citizens. Although much research has identified how...

Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control

Data has become a core asset, as well as a “management fashion”, of our time. It brings about unprecedented opportunities for data-driven decision making and innovation in various spheres of public life. This concerns data held by governments, as well as companies, academic institutions, non-profits, and citizens. In our study we investigate a...

Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands

The introduction of ICT is requiring public administrations to transform their organizations to take advantage of these technologies. Despite its significance, no studies so far collected quantitative evidence on (i) how and the extent to which this transformation is currently underway and (ii) which drivers and barriers are hindering and...

Open Government Data Systems: Learning from a Public Utility Perspective

Previous research on Open Government Data (OGD) struggles with synthesising a holistic perspective of OGD systems. A perspective that has dealt with vast, complex systems is public utility. Public utilities are, for example, water supply networks and electric power grids. This study explores what we can learn from a public utility perspective...

Governance Challenges of Inter-organizational Digital Public Services Provisioning: A Case Study on Digital Invoicing Services in Belgium

Governments aim to digitalize public services. Whereas initially they worked in isolation, nowadays they increasingly link different building blocks together to realize integrated public services. This evolution poses challenges concerning the governance of public services. The purpose of this paper is to identify governance challenges in...

Generating Value from Government Data Using AI: An Exploratory Study

Open government data initiatives have gained popularity around the world. Artificial Intelligence (AI) has the potential to make better use of data. Combining the OGD and AI is crucial to generate more value from data. In this paper we investigate what kind of value was generated through AI and how. A context-input-process-output/outcome ...