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Design Principles for Developing Open Source Urbanism

Zhilin, S. (author), Janssen, M.F.W.H.A. (author)

In Open Source Urbanism (OSU) citizens self-organize and create Do-It-Yourself (DIY) urban designs to address societal problems. Self-organized citizens develop these designs, but there is no support for the design process based on the co-creation and involvement of citizens. The latter are mainly non-experts. Three aspects characterize OSU: ...

conference paper 2023

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Aligning stakeholder interests, governance requirements and blockchain design in business and government information sharing

van Engelenburg, S.H. (author), Rukanova, B.D. (author), Hofman, Wout (author), Ubacht, J. (author), Tan, Y. (author), Janssen, M.F.W.H.A. (author)

Governance requirements for systems supporting information sharing be-tween businesses and government organisations (B&G) are determined by a high variety of stakeholders with often conflicting interests. These conflict-ing interests can hamper the introduction and scaling-up of ICT-innovations that change their roles and authorities. We...

conference paper 2020

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Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control

Susha, I. (author), Flipsen, M. (author), Agahari, W. (author), de Reuver, Mark (author)

Data has become a core asset, as well as a “management fashion”, of our time. It brings about unprecedented opportunities for data-driven decision making and innovation in various spheres of public life. This concerns data held by governments, as well as companies, academic institutions, non-profits, and citizens. In our study we investigate a...

conference paper 2020

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Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands

Tangi, Luca (author), Janssen, M.F.W.H.A. (author), Benedetti, Michele (author), Noci, Giuliano (author)

The introduction of ICT is requiring public administrations to transform their organizations to take advantage of these technologies. Despite its significance, no studies so far collected quantitative evidence on (i) how and the extent to which this transformation is currently underway and (ii) which drivers and barriers are hindering and...

conference paper 2020

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Open Government Data Systems: Learning from a Public Utility Perspective

Crusoe, Jonathan (author), Zuiderwijk-van Eijk, A.M.G. (author), Melin, Ulf (author)

Previous research on Open Government Data (OGD) struggles with synthesising a holistic perspective of OGD systems. A perspective that has dealt with vast, complex systems is public utility. Public utilities are, for example, water supply networks and electric power grids. This study explores what we can learn from a public utility perspective...

conference paper 2020

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Governance Challenges of Inter-organizational Digital Public Services Provisioning: A Case Study on Digital Invoicing Services in Belgium

Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Crompvoets, Joep (author)

Governments aim to digitalize public services. Whereas initially they worked in isolation, nowadays they increasingly link different building blocks together to realize integrated public services. This evolution poses challenges concerning the governance of public services. The purpose of this paper is to identify governance challenges in...

conference paper 2020

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Generating Value from Government Data Using AI: An Exploratory Study

Gao, Y. (author), Janssen, M.F.W.H.A. (author)

Open government data initiatives have gained popularity around the world. Artificial Intelligence (AI) has the potential to make better use of data. Combining the OGD and AI is crucial to generate more value from data. In this paper we investigate what kind of value was generated through AI and how. A context-input-process-output/outcome ...

conference paper 2020

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The use of a blockchain-based smart import declaration to reduce the need for manual cross-validation by customs authorities

Segers, Lennard (author), Ubacht, J. (author), Rukanova, B.D. (author), Tan, Y. (author)

For determining the correctness of an import declaration lodged by a declarant within international shipping, customs authorities rely on manual cross-validation of the declaration with other trade documents. However, the sheer volume of import declarations lodged annually makes it impossible to manually cross-validate each declaration. Smart...

conference paper 2019

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Current and expected roles and capabilities of CIOS for the innovation and adoption of new technology

Gong, Yiwei (author), Janssen, M.F.W.H.A. (author), Weerakkody, Vishanth (author)

Governments across the word are under pressure to adopt new technologies and to innovate and transform their processes. Some governments have introduced the role of Chief Information Officer (CIO) to facilitate these innovations though adoption of new technologies. The traditional CIO role of improving operational efficiency is now shifting...

conference paper 2019

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Towards a Smart Sustainable City Roadmap Identifying Competency Gaps

Pereira, Gabriela Viale (author), Estevez, Elsa (author), Krimmer, Robert (author), Janssen, M.F.W.H.A. (author), Janowski, Tomasz (author)

This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the...

conference paper 2019

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Unraveling Transparency and Accountability in Blockchain

Batubara, F.R. (author), Ubacht, J. (author), Janssen, M.F.W.H.A. (author)

Blockchain technology is heralded for improving trust and can provide a new approach for creating transparency and promoting accountability of government activities. However, it is still not clear how and in what ways blockchain technologies can improve this. This study examines the mechanisms and capability of blockchain technology to...

conference paper 2019

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Identifying mechanisms for achieving voluntary data sharing in cross-sector partnerships for public good

Susha, Iryna (author), Rukanova, B.D. (author), Ramon Gil-Garcia, J. (author), Tan, Y. (author), Hernandez, Mila Gasco (author)

It has been advocated that sharing business data can generate public value. Still this information sharing often needs to be done on voluntary basis and that often poses major challenges. The main research question addressed in this paper is: How is voluntary information sharing to create public value achieved and what are the drivers and...

conference paper 2019

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Public sector innovativeness and public values through information and communication technologies

Cubuk, Ecem Buse Sevinc (author), Karkin, N. (author), Yavuz, Nilay (author)

In public administration (PA) literature, there are a number of big questions regarding institutional and organizational factors. Competency formation, availability of resources and citizen empowerment [1] are among them. The importance of big questions must not rely on instrumentality; rather should focus on how and whether they have...

conference paper 2019

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Workshop on Blockchain based applications

Ubacht, J. (author), Tan, Y. (author), Janssen, M.F.W.H.A. (author), Rukanova, B.D. (author)

The use of blockchain technology has the potential to change many core processes in society, industry, education, healthcare, business and government by introducing new ways of transacting that are expected to change the traditional ways in which organizations exchange data and money. Proponents of developing blockchain applications suggest...

conference paper 2019

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Citizen engagement in an open election data initiative: A case study of Indonesian's "Kawal Pemilu"

Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)

Citizen engagement is key to the successful and sustainable use of Open Government Data (OGD), involving multiple activities ranging from the retrieval and conversion of raw data to OGD based applications, to the use of these applications to solve societal problems. However, there is a lack of insight into what drives citizens to engage in OGD...

conference paper 2018

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Toward an ethics of digital government: A first discussion

Domanski, Rob (author), Estevez, Elsa (author), Styrin, Evgeny (author), Alfano, M.R. (author), Harrison, Teresa M. (author)

In this panel, scholars discuss involving data, computational analysis, and information technology that hasthe potential to present ethical quandaries in the course of decision making related to digital government. More specifically, the presentations focus on algorithm-based decision making, personally identifiable information, and the...

conference paper 2018

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When Willeke can get rid of paperwork: A lean infrastructure for qualified information exchange based on trusted identities

Dijkhuis, Sander (author), van Wijk, R. (author), Dorhout, Hidde (author), Bharosa, Nitesh (author)

As a frequent participant in eSociety, Willeke is often preoccupied with paperwork because there is no easy to use, affordable way to act as a qualified person in the digital world. Confidential interactions take place over insecure channels like e-mail and post. This situation poses risks and costs for service providers, civilians and...

conference paper 2018

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Steering the adoption of Standard Business Reporting for cross domain information exchange

Bharosa, Nitesh (author), Hietbrink, Frans (author), Mosterd, Lars (author), Van Oosterhout, Ralf (author)

Over the years, several governments around the world have introduced a version of Standard Business Reporting (SBR) for information exchange with public agencies. Their main goals are to ease the reporting burden for businesses and the regulatory burden for government agencies. This paper takes a look at the adoption numbers in the...

conference paper 2018

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Panel: Removing the barriers for personal data management

Bharosa, Nitesh (author), Luitjens, Steven (author), van Wijk, R. (author), Pardo, Theresa (author)

In our data-driven society, both public and private organisations are struggling with issues regarding privacy and personal data. On the one hand, consumers are required to hand over more and more personal data in return for (free) online services. On the other hand, regulations increasingly demand data minimisation and informed consent....

conference paper 2018

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Panel: Blockchain applications in government

Carter, Lemuria (author), Ubacht, J. (author)

In the past fewyears, researchers and practitioners have highlighted the potential of Blockchain (BC) and distributed ledger technology to revolutionize government processes. Blockchain technology enables distributed power and embedded security. As such, Blockchain is regarded as an innovative, general purpose technology, offering new ways of...

conference paper 2018