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Kolfschoten, G.L. (author), De Vreede, G.J. (author), Pietron, L.R. (author)This paper presents a training approach to support the deployment of collaboration process support according to the Collaboration Engineering approach. In Collaboration Engineering, practitioners in an organization are trained to facilitate a specific collaborative work practice on a recurring basis. To transfer the complex skill set of a...journal article 2011
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Kolfschoten, G.L. (author), De Vreede, G.J. (author)Collaboration Engineering is an approach for the design and deployment of repeatable collaboration processes that can be executed by practitioners without the support of collaboration professionals such as facilitators. A critical challenge in Collaboration Engineering concerns how the design activities have to be executed and which design...journal article 2009