Training Senior-Managers for Cyber crisis: Designing a Simulation Game for Decision-making under Uncertainty

Crisis situations require critical decision making under high uncertainty and time pressure. These decisions can impact an organization internally and externally when remained unhandled. However, due to the rarity of crisis events, there is a lack of training on the job. A designed simulation game should offer a training methodology which takes...

Customer analytics maturity of Dutch SME finance banks: Designing a maturity assessment framework for customer analytics implementation at the Small and Medium-sized Enterprises finance banks in the Netherlands

Big data has become an important issue for the SME financial sector. The amount of data stored by banks is expanding and growing fast. These trends provide SME finance banks with a huge opportunity to enhance their businesses. Combining predictive analytics with automatic decision making, popularly known as customer analytics, makes it possible...

Behavioral insights in Mobility Management

The Simulation-based Multi-objective Evolutionary OptimizatioN (SIMEON) Framework

A powerful combination of simulation and optimization has been successfully applied to solve real-world decision making problems (Fu et al., 2000; Fu, Glover, & April, 2005). Unfortunately, there are scientific and application problems with this method. Firstly, there is no transparent and formal structure to define the integration between...

Flower E-Power: “How to design a profitable logistical supply chain for distributing fresh flowers in urban areas, while optimizing the societal values Entrepreneurship, Environment, Education and Emotion?”

Reducing CO2 emissions of the Dutch refining industry towards 2050: Analysing CO2 reducing alternatives by extending the traditional Technology Assessment so that it incorporates economic and institutional perspectives

The European Union aims to reduce greenhouse gas emissions by 80% to 95% below 1990 levels by 2050. For the Netherlands, a reduction of 80% implies that a limited amount of 30 Mton CO2 per annum may be emitted in 2050. Such a reduction could especially affect the Dutch refining industry as it is a large emitter of CO2 with a total of 11 Mton of...

A requirements engineering framework for rural hospitals in developing countries

Preference or policy?: A study to investigate factors that influence the preference and behaviour of first time buyers

First time buyers have an important role on the housing market. First time buyers namely determine a large proportion of the movements on the owner occupied market (Marwijk, Pellenbarg, & Ruiter, 2014, p. 7) and are necessary to create liquidity at the lower end of the owner occupied market (Neuteboom & Brounen, 2007). Currently first time...