The need for customizing maintenance services in social housing

Performance measurement in the Dutch social rented sector

Contractor selection for performance-based maintenance partnerships

Quality assurance of performance-based maintenance partnerships

Dutch housing associations develop new procurement methods for maintenance of their housing stock, namely performance-based partnership forms. Partnership forms promise the optimal use of know-how of parties involved. For contractors a performance-based approach means major changes in working processes, methods and need for information. A vital...