Performance-based maintenance procurement by Dutch housing associations

OTB Research institute has established a long-term research program to performance-based maintenance procurement in the technical management of housing stock. Stakeholders: housing associations, contractors and the Dutch Building Research Foundation are directly involved in this research program. Literature reviews, case studies, expert meetings...

Performance-based maintenance agreements by Dutch housing associations

Quality of social housing in the Netherlands and England

The purchasing of maintenance service delivery in the Dutch social housing sector: Optimising commodity strategies for delivering maintenance services to tenants

For housing associations, maintenance is an opportunity for high quality interaction with their tenants, and thus an opportunity for effectively influencing the quality of service delivery to tenants. Dutch housing associations have a market share of about one third of the entire Dutch housing stock. They spent around 2.8 billion euros a year on...

Cost savings from performance-based maintenance contracting

New procurement approaches combined with performance-based building approaches should reduce costs, but empirical qualitative and quantitative studies are lacking. Performance-based maintenance contracts give maintenance suppliers incentives to improve their way of working. Innovative, cost-effective solutions that meet the performance criteria...

Environmental impacts during the operational phase of residential buildings

To date, the focus in the field of sustainable building has been on new building design. However, existing residential buildings inflict great environmental burden through three causes: continuous energy consumption, regular building maintenance and replacements. This publication analyses and compares these three causes of environmental burden...

Environmental impacts during the operational phase of residential buildings

To date, the focus in the field of sustainable building has been on new building design. However, existing residential buildings inflict great environmental burden through three causes: continuous energy consumption, regular building maintenance and replacements. This publication analyses and compares these three causes of environmental burden...

Owner-occupiers and the quality of their dwellings

Home-owners are in principal responsible for maintaining the physical quality of their dwellings. It is in their own interest to do this in an adequate manner, but all kinds of constraints can and do occur in practice. Lack of financial means and insufficient (technical or practical) knowledge are only two of the possible barriers. The quality...