Trust building in logistics cooperations: A conceptual model for the design of a trust?building control tower strategy in multi?company cooperations in logistics

High inefficiencies in transport networks due to low utilization of transport modes, incurring unnecessary costs and burdens on the environment, are motivating companies to increasingly cooperate in logistics with companies from the same or another value chain. Although multi-company cooperations are likely to create benefits for the cooperating...

Improving the Logistical Process Around Cross-Docking of Products from Packaging Lines: A Case Study at the Zoeterwoude Brewery of HEINEKEN Nederland Supply

HEINEKEN Nederland Supply continuously strives to improve its logistical processes in order to be able to serve its customer better, but at the same time to reduce costs. Within the Zoeterwoude Brewery, the Customer Service & Logistics department is responsible for the supply of the materials to the packaging lines, but also for the loading...

The wasted Disposables in Dutch Hospital’s health care pathways

The Dutch health care system is a large drain on the Dutch national budget. With the Dutch hospitals costing 20 billion euros yearly. Six billion euros, of the total 20 billion euros are spend on goods and materials. If a part of these goods are wasted within the health care system, the costs of this system could be reduced by reducing this...

A Mixed Method Approach to assess performance of alternatives of ‘inbound to manufacturing transport’ in central procurement at DanTrade.

A mixed method approach is executed to see if it is an adequate analysis method to find the change in performance for the hypothetical implementation of Design Alternatives aiming to increase the transport efficiency in upstream transport. The project concludes that indeed a Mixed Method Approach is a succesful way of finding the organisational...

The created value of an Urban Consolidation Centre differentiated in last-mile and network-associated value

The last few miles when transporting goods are often the most expensive. This is called the `Lastmile' and is under increasing attention in literature and with decision makers. In addition to being expensive the last mile frequently runs through urban areas and contributes to local pollution and congestion. One possible method to increase...

Logistics Transition Plan for Heineken Ethiopia

Nowadays organizations are persistently searching for ways to enhance their performance and to stay competitive in their business sectors. Ambrosino and Grazia (2005, p23) mentioned that ‘‘all companies which aim to be competitive in the market have to pay attention to their organization considering their entire supply chain.” However, at some...

Improving operations in the SSDZ materials supply chain: Decision enhancement in Dutch medical diagnostics logistics

The field of Dutch medical diagnostics is changing. New regulations and competition create a need for optimization of the business processes. The logistics in the medical diagnostics business have to meet demands from both the clients and the medical labs. Because of these strict demands, decisions on big changes are difficult. A lack of...

Designing Express Networks with Multi-Agent Modelling

The ORTEC Consulting Group (OCG) advises express service providers on efficient network design. A part of the challenge to this design is the hub location problem (HLP). The HLP consists of selecting optimal locations for large sorting centres (hubs) from a range of smaller sorting centres (depots) to which the rest of these depots can connect....

The redesign of the logistical system of Schiphol Airport Retail

The logistics department of Schiphol Airport Retail supplies 14 shops behind custom gates on Amsterdam Airport Schiphol. This research describes improvements to the shop supply system with the use of demand forecast and decoupling moments.

Demand Planning: Analysis and improvement of the demand planning process at a pharmaceutical organization

Master thesis project on the application of a systems approach to improve organizational performance. The demand planning process at a pharmaceutical company is analyzed to identify the root causes for the low performance levels at their local sales organizations. These root causes are translated into a redesign of the demand planning system to...

Maintaining the management of maintenance logistics: Detecting and analyzing process instability in a closed-loop supply chain

KLM’s Components Services is responsible for availability of repairable aircraft components for KLM and third party airliners; on behalf of planned and unplanned maintenance. Repairable aircraft components are interchangeable. Hence the realization of components availability includes monitoring components flowing through a continuous cycle that...