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Jansen, Jesse (author)Conversational agents are being used more often. Many conversational agents have been designed to make them more humanlike to increase the engagement of the user. This research is looking into a couple of aspects of anthropomorphism to determine whether these aspects improve the engagement of the users. These aspects are typos with time delay...bachelor thesis 2021
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Zlatkutė, Emilija (author)With the increase of anthropomorphic conversational agents, the research on the effects of anthropomorphism in conversational agents is on the rise. However the studies cannot seem to agree on many of the raised questions and the research on the proper design of conversational agents is still lacking. This research paper attempted to contribute...bachelor thesis 2021
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Lerer, Bar (author)This study aims to examine the effect of dynamically aligning the conversation style to the user’s preference in a conversational agent environment. We suggest a technique to identify the user’s preferred conversation style, by scoring statements based on their writing style. We designed a within-subject experiment intended to measure the user...bachelor thesis 2021
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Joshi, Ayush (author)Supply chains are vital to the global economy, and so, increasing efficiency in supply chain management is of utmost importance. Modernizing technology has allowed for various uses of machine learning to be possible in several aspects of supply chains, specifically in demand forecasting with prediction models, and customer relations with chat...bachelor thesis 2021
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Zhang, Mirijam (author)Schema therapy is a type of psychological treatment for people suffering from personality disorders. A schema is a core psychological state of mind that influences external behaviour through the development of coping styles. Current schema therapy is time inefficient and human-processed. Enabling automatic schema classification helps the overall...bachelor thesis 2021
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Zhao, Chengrui (author)Collaborative search is "the retrieval and sensemaking of information by multiple users with the same information need". The experience of collaborative search can be improved by employing a chatbot which is "a program designed to counterfeit a smart communication". Chatbot makes it easier for the users to be aware of each other's activities and...bachelor thesis 2021
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Kesteloo, Mitchell (author)People with diabetes often show symptoms heavily associated with depression, but these symptoms are often caused by the burden of daily diabetes management. The negative feelings caused by this burden are defined as "diabetes burnout''. Some of these negative feelings are caused by social issues. People with diabetes often resort to online...master thesis 2021
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Qiu, S. (author), Gadiraju, Ujwal (author), Birk, Max V. (author), Bozzon, A. (author)The future of crowd work has been identified to depend on worker satisfaction, but we lack a thorough understanding of how worker satisfaction can be increased in microtask crowdsourcing. Prior work has shown that one solution is to build tasks that are engaging. To facilitate engagement, two methods that have received attention in recent HCI...journal article 2021
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Conversational Physical Activity Coaches for Spanish and English Speaking Women: A User Design StudyFigueroa, C.A. (author), Luo, Tiffany C. (author), Jacobo, Andrea (author), Munoz, Alan (author), Manuel, Minx (author), Chan, David (author), Canny, John (author), Aguilera, Adrian (author)Introduction: Digital technologies, including text messaging and mobile phone apps, can be leveraged to increase people's physical activity and manage health. Chatbots, powered by artificial intelligence, can automatically interact with individuals through natural conversation. They may be more engaging than one-way messaging interventions. To...journal article 2021
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Giunti, Guido (author), Isomursu, M. (author), Gabarron, E. (author), Solad, Y. (author)Advances in voice recognition, natural language processing, and artificial intelligence have led to the increasing availability and use of conversational agents (chatbots) in different settings. Chatbots are systems that mimic human dialogue interaction through text or voice. This paper describes a series of design considerations for...conference paper 2021
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Kolari, A. (author)Today market success and competitive advantage depends on information, and the proper flow of information using information technologies is critical to maintain competitive advantage. To improve their business processes and networks, organizations need to leverage new information systems/information technologies (IS/IT). These new IT systems,...master thesis 2020
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Ciovati, Andrea (author)Chatbots have been considered as one of the leading technologies in the e-commerce domain as virtual shopping assistants able to guide customers throughout the entire shopping experience automatically. However, this technology is currently registering a high failure rate, and several users are still skeptical of its effectiveness. One of the...master thesis 2020
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Mazza, Maria Chiara (author)Anxiety is one of the most widespread and dangerous mental health disorders in developed and underdeveoped countries, affecting a wide number of college students all over the world. If not correctly treated in time, it might procure irreparable damages in people’s life, leading to drastic consequenses such as depression and suicidal intentions....master thesis 2020
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Al Owayyed, Mohammed (author)PhD students are usually more susceptible than other people to depression-inducing situations, which are not adequately addressed in eHealth systems. Cognitive behavioral therapy (CBT) is a well-established depression treatment, and one of its therapeutic methods is to change negative thought patterns into positive ones. The new positive...master thesis 2020
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Qiu, S. (author), Bozzon, A. (author), Gadiraju, Ujwal (author)Searching the web to learn new things or gain knowledge has become a common activity. Recent advances in conversational user interfaces have led to a new research opportunity - that of analyzing the potential of conversational interfaces in improving the effectiveness of search as learning (SAL). Addressing this knowledge gap, in this...conference paper 2020
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Qiu, S. (author), Gadiraju, Ujwal (author), Bozzon, A. (author)This demo presents TickTalkTurk, a tool that can assist task requesters in quickly deploying crowdsourcing tasks in a customizable conversational worker interface. The conversational worker interface can convey task instructions, deploy microtasks, and gather worker input in a dialogue-based workflow. The interface is implemented as a Web...conference paper 2020
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Han, Siying (author)Nowadays, the term "automation" is gaining extensive interest in both industrial and business fields. There is also a trend of achieving deeper automation in the business processes, which is a part of Business Process Automation (BPA). Among various BPA technologies, Robotic Process Automation (RPA) has attracted increasing research attention....master thesis 2019
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Thuraka, Neha (author)Crowdsensing is a powerful tool to easily sense diverse physical environments by collecting data from an undefined network of people. With advancements in smartphone technology, there has been an increase in the use of mobile applications to perform crowdsensing tasks. However, previous work shows that mobile applications have issues with...master thesis 2019
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Enreina Annisa Rizkiasri, Enreina (author)Knowledge Base Construction (KBC) is a challenging and complex task involving several substeps and many experts of a knowledge domain. Crowdsourcing approach has been used to support KBC with promising scalability and output quality, but to enable even more people to participate in KBC, there is a need to broaden the pool of workers beyond the...master thesis 2019
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Talib, Hala (author)Many people have certain dreams for their far future besides living a comfortable life, such as owning a vacation house or taking a long trip. However, most people do not have financial plans. The lack of having such plans decreases the chance of these wishes and goals to be realised.Although the majority starts saving for their retirement above...master thesis 2019