Cultural Intelligence as a Skill Taught in an Entrepreneurial Education setting: Proposal for improvements of a cultural intelligence learning programme as part of the Minor in International Entrepreneurship and Development at TU Delft

This thesis examines the integration of Cultural Intelligence (CQ) in entrepreneurial education, specifically in the Minor in International Entrepreneurship and Development program at TU Delft. It identifies a significant gap in the current curriculum regarding CQ training, crucial for navigating the culturally diverse landscape of global...

Establishing a healthy financial climate for people in debt with a different cultural background in the Randstad: Strategy and intervention for Coeo that helps employees to attune their interactions with clients to cross cultural chasms

This master's thesis investigates the demand for human empathy and understanding across cultures in Coeo, a technology-driven collection company. Debtors express a desire for a more personalized and respectful debt collection process in the Netherlands. Focusing on the challenges faced by disconnected short-term planners, particularly from the...