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van Kampen, Demi (author)Digitalisation is becoming increasingly important in discharging the healthcare sector as our society ages, and long-term treatments of chronically ill patients are becoming necessary. However, adopting digital tools has not been smooth due to individual, organisational, and technical barriers. To overcome these barriers, a user-centred approach...master thesis 2024
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Kroon, Lisa (author)Problem definition<br/><br/>The healthcare sector faces escalating pressure due to its current inefficient practices in digital information exchange. The Integral Care Agreement (IZA) from the Ministry of Health, Welfare, and Sport (VWS) and overarching healthcare organizations is focused on creating a future-proof healthcare system. The Wegiz,...master thesis 2024
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Kromes, R.G. (author), Li, T. (author), Bouillion, Maxime (author), Güler, Talha Enes (author), van der Hulst, Victor (author), Erkin, Z. (author)Blockchain’s potential to revolutionize supply chain and logistics with transparency and equitable stakeholder engagement is significant. However, challenges like scalability, privacy, and interoperability persist. This study explores the scarcity of real-world blockchain implementations in supply chain and logistics since we have not witnessed...journal article 2024
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Liu, Yan (author), Zeng, Ningshuang (author), Papadonikolaki, E. (author), Maritshane, Kirk (author), Chan, P.W.C. (author)Amidst the disruptive backdrop of the COVID-19 pandemic, organizations are navigating toward a new normal, leveraging digital technologies to reconfigure business processes and operational practices. This study delves into the transformative effects of digitalization on project management, with a focus on integrating data-savvy talent in a data...journal article 2024
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Bharosa, Nitesh (author), Janowski, Tomasz (author)Governments struggle to harness emerging technologies to improve public services, address social needs, and produce public value. In response, we see a rise in GovTech startups and other non-government actors trying to bring innovative solutions to governments. While some public agencies welcome such help, many are reluctant to rely on...conference paper 2024
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Vučić, Nikola (author), Griffith-Charles, Charisse (author), Sutherland, Michael (author)Introducing interoperability among spatial datasets and registers is one of the key drivers for optimizing public administration, starting from the simple automation of existing processes, to the overall transformation of the system, and the construction of modern user-oriented services. An additional incentive for such a transformation, in the...conference paper 2023
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Versteeg, Max (author)Organizations that do not embrace digital transformation may find themselves falling behind on competitors and losing out on potential innovation and growth opportunities. As the business environment is changing at an unprecedented pace, it is becoming increasingly important to balance continuity and change to achieve long-term success. By...master thesis 2023
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GE, YAXUAN (author)The advent of the internet and digital technology has transformed public spaces, impacting human interactions and diluting their original purpose. However, augmented reality (AR) technology, exemplified by Pokémon Go, presents a unique opportunity to revitalize urban public spaces in the digital era. AR technology offers virtual flexibility,...master thesis 2023
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Hoekstra, Marissa (author), Van Veenstra, Anne Fleur (author), Bharosa, Nitesh (author)GovTech, an acronym of Government Technologies, is a novel concept that is gaining attention in the public and private sector. It entails improving the design and delivery of human centric public services and data-driven processes with the use of emerging (digital) technologies. Furthermore, GovTech is concerned with the development of digital...conference paper 2023
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Nikiforova, Anastasija (author), Bharosa, Nitesh (author), Draheim, Dirk (author), Taveter, Kuldar (author)The future is likely to see an increase in the use of automated decision-making systems in the public sector, which employ Artificial Intelligence and, in particular, machine learning techniques, to enable more proactive and personalised delivery of public services. Proactive delivery can reduce the administrative burdens on citizens and...journal article 2023
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Shao, Deo (author), Ishengoma, Fredrick R. (author), Alexopoulos, Charalampos (author), Saxena, Stuti (author), Nikiforova, Anastasija (author), Matheus, R. (author)Purpose: The purpose of this paper is to highlight the drivers, barriers, benefits and risks affecting the integration of Internet of Things (IoT) into the e-government and to provide a future research agenda. Design/methodology/approach: Existing literature examining the relationships between e-government and IoT is scanned and evaluated by...journal article 2023
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Brychkov, Dmitry (author), Goggins, Gary (author), Doherty, Edelle (author), Romero Herrera, N.A. (author), Roudil, Nadine (author), Di Trani, Antonella (author), Singh, A. (author), Smit, Sander (author), McLoughlin, Eilish (author)Schools are complex physical and social institutions within national education systems. They account for significant energy consumption and like other buildings can demonstrate inefficient patterns of energy use. Poor energy performance of educational facilities is an intricate issue driven by complex causality of interconnected and dynamic...journal article 2023
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Srikrishna, Pranathi (author)This thesis focuses on designing a process for balancing and prioritizing the digital innovation project portfolio of a rental equipment company. The company operates in a traditional industry in which themes like digital transformation and digitalization are new emerging themes that are yet to be accepted by the industry. Therefore, in order to...master thesis 2022
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Vega Sanchez, Sergio (author), Homann, Klaus (author), Privenau, Jacqueline (author), Säteri, Jorma (author), Martinez, David (author)Background and aim - Emerging digital technologies are defining the future of FM. In this process of transformation, stakeholders involved must ensure balanced development. This paper presents the results of an extensive survey on the perception of digital trends in FM. Purpose of the survey was to identify possible awareness gaps between end...conference paper 2022
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Besseling, Diede (author)This thesis has been written to conclude the master’s programs Design for Interaction and Communication Design for Innovation. The focus of this thesis is on the digital transformation within the de Volkskrant organisation and was commissioned by DPG Media, de Volkskrant’s parent company. <br/>Since the digital transformation started, de...master thesis 2022
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van Brakel, Evelien (author)The growing aviation industry asks for innovative solutions to be able to handle the increasing amount of baggage. An example of such an innovative solution is Computer Vision Technology (CVT), which uses cameras to identify bags using data and artificial intelligence. The value of CVT for the baggage handling ecosystem is currently unknown....master thesis 2022
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Arnaboldi, Michela (author), de Bruijn, J.A. (author), Steccolini, Ileana (author), van der Voort, H.G. (author)Purpose: The purpose of this paper is to introduce the papers in this special issue on humans, algorithms and data. The authors first set themselves the task of identifying the main challenges arising from the adoption and use of algorithms and data analytics in management, accounting and organisations in general, many of which have been...journal article 2022
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van Donge, W. (author), Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)Government agencies are becoming more data-driven and need high-quality data to fulfill their roles in society. In the past, each agency organized its own data exchange system according to its own needs. Today, data is distributed over many organizations, and government agencies need to adopt an ecosystem approach for data exchange. Fundamental...journal article 2022
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Ferreira, Cicero (author), Janssen, M.F.W.H.A. (author)In recent years, shared services centers (SSCs) have been central to organizational transformation strategies of many large firms and governments to reduce costs, improve service quality, and innovate services. SSCs are undergoing significant transformations due to the advancement of technologies. To better understand the technologies’ impact on...journal article 2022
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Bharosa, Nitesh (author)As GovTech solutions are steadily entering the public sector, they have yet to find their way into the mainstream literature. GovTech refers to socio-technical solutions – that are developed and operated by private organisations – intertwined with public sector components for facilitating processes in the public sector. GovTech solutions promise...journal article 2022
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