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Overbeek, S.J. (author), Janssen, M.F.W.H.A. (author), Van Bommel, P. (author)
An in?ux of service providers collaborate in networks to meet their clients’ demands. Integrated service delivery (ISD) is a way to let networked service providers offer services to their clients by bundling selected services offered by each provider so that clients do not have to deal with each single provider anymore. Designing such a network...
journal article 2012