Evaluating the Believability of the Lilobot Conversational Agent: A Bachelor Thesis

The aim of this research is to evaluate the believability of Lilobot, a conversational agent meant to act as a virtual child for training helpline workers. Numerous aspects of believability are explored by means of a user study involving a questionnaire and interview with 10 participants. Questionnaire results indicate that improvement to the...

Evaluation of feedback generated from agent-based social skills training systems: A qualitative analysis on the comprehensibility, usability, and improvement points of the generated feedback

Chatbots are tools that can potentially be utilized in chat-based child helpline training. In this type of training, the quality of the feedback received is of vital importance. This paper aims to analyze the automated feedback generated by such a chatbot. The domains analyzed include user comprehension, usefulness, and potential improvement...