(Non)negotiable spaces of algorithmic governance: Perceptions on the Ubenwa health app as a ‘relocated’ solution

This study explores relocated algorithmic governance through a qualitative study of the Ubenwa health app. The Ubenwa, which was developed in Canada based on a dataset of babies from Mexico, is currently being implemented in Nigeria to detect birth asphyxia. The app serves as an ideal case for examining the socio-cultural negotiations...

Measuring and Benchmarking Public Service Organizations: Case studies of back office measurement in Pakistan

Most measurement instruments in e-government focus on easily visible aspects and do not measure deep within organizations. In contrast the measurement instrument presented in this thesis focused on measuring elements within organizations. This requires different type of methods which goes beyond visiting websites and measuring what is visible...

The impact of competing committee standards: Integrating the interoperability perspective

There is an on-going controversy about the impact of competing committee standards – i.e., two or more functionally equivalent ‘open’ standards – on innovation (Blind, 2008; Egyedi and Koppenhol, 2010; West and Fomin, 2011). This paper takes a different angle and focuses on its impact on interoperability (e.g. e-government) and large IT users...

A Flexible, Event-Driven, Service-Oriented Architecture for Orchestrating Service Delivery

This event-driven architecture uses decentralized intelligence to orchestrate services across a network of public agencies, without compromising the individual agencies' autonomy.