Towards Safe and Just Work Environments for System Administrators: A Qualitative Sociotechnical Investigation into System Administration

Technological systems and infrastructures form the bedrock of modern society and it is system administrators (sysadmins) who configure, maintain and operate these infrastructures. More often than not, they do so behind the scenes. The work of system administration tends to be unseen and, consequently, not well known. After all, do you think of...