Applying Lean Six Sigma in a multi-department environment: Reducing the rejection of steel slabs within Tata Steel IJmuiden

This report presents the results of a thesis research project executed at Tata Steel IJmuiden at the technical quality department of the Basic Oxygen Steel plant. This department wanted to reduce the rejection of their produced steel slabs within the internal supply chain of Tata Steel. For this project the Basic Oxygen Steel plant wanted to use...

Organization structures for dealing with complexity

"Complexity is in the eye of the beholder" is a well known quote in the research field of complexity. In the world of managers the word complex is often a synonym for difficult, complicated, involving many factors and highly uncertain. A complex business decision requires careful preparation and close attention of the managers and workers...