Benchmarking of workplace performance

This paper aims to present a process model of value adding corporate real estate and facilities management and to discuss which indicators can be used to measure and benchmark workplace performance. <br/><br/>In order to add value to the organisation, the work environment has to provide value for money by a positive trade-off between the...

Modeling Airspace Stability and Capacity for Decentralized Separation

In the context of decentralized separation, airspace stability pertains to the propagation of con?ict chain reactions as a result of tactical con?ict resolution maneuvers. This notion of airspace stability has been used in previous literature to develop a semi-empirical method for determining the capacity of a decentralized direct-routing...

Modeling the Intrinsic Safety of Unstructured and Layered Airspace Designs

Previous research relating airspace structure and ca-pacity has shown that a decentralized layered airspace concept, in which each altitude band limited horizontal travel to within a prede?ned heading range, improved safety when compared to unstructured airspace. However, the extent of the safety bene?ts of such layered airspace designs were not...

How Do Layered Airspace Design Parameters Affect Airspace Capacity and Safety?

In many ATM studies experiments are performed to determine the capacity. This paper looks at the effect of airspace design on the capacity. Using an algebraic approach a relation is derived between the design parameters of a layered airspace design and the capacity of the airspace. The validity of the assumptions which are used in this...

Performance measurement of public facilities in Thailand: A case study of Dhanarak Asset Development

This paper aims to present Key Performance Indicators (KPIs) that are used in public real estate management practice in Thailand, and to discuss similarities and dissimilarities between theory and practice. The findings from a single case study are compared with data from 55 other public organisations in Thailand. The case study has been...

Measuring the added value of workplace change. Comparison between Theory and Practice

Purpose: Worldwide organisations have introduced more flexibility in place, time and ways of working. In order to be able to define the added value of workplace change, a clear performance measurement system is needed to measure organisational performance in connection to real estate before and after the change. This paper compares various...

Knowledge modeling for performance measurement of built environment

Performance-based maintenance agreements by Dutch housing associations