Quantifying the total cost of ownership by modelling product lifetime

Consumer products produced in contemporary times face the issue of deteriorating durability, repairability and service life compared to products of yesterday. This deterioration is part of a bigger issue called planned obsolescence. Due to a ‘need’ to buy new products regularly, there is rampant consumerism which has created a decrease in raw...

The Cost of Ownership Tool: The Quantitative spreadsheet-based Cost of Ownership Tool, with an accompanying labelling scheme

This Thesis report covers the creation and validation of a spreadsheet-based self-declared quantitative cost of ownership tool. The accompanying labelling Scheme informs customers about the Total Cost of Ownership (TCO) of their products with a focus on the Repair Costs. The Total Cost of Ownership Tool (TCOT) offers customers a better...

Improving distribution-performance for Ready-mix Concrete at Van Nieuwpoort Transport: Applying the Balanced Scorecard to performance measurement system-design

Van Nieuwpoort Transport (VNT) wants to optimise its logistics by applying the Balanced Scorecard (BSC). However applying the BSC to optimize VNT’s logistics presents five challenges: (i) no experience with the BSC, (ii) lacking performance drivers, (iii) traditional culture, (iv) ambiguous leadership commitment, (v) scarce staff-resources. The...

Designing a scorecard to create insight into partnerships between traditional energy companies and Dutch cities on the sustainable energy topic

This research focuses on collaborations between traditional energy companies and cities to increase the sustainability of cities and will be illustrated by the Vattenfall Sustainable Cities case. The environment of traditional energy companies like Vattenfall is changing. Renewable, distributed and more efficient energy generation technologies...