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Moilanen, Joonas (author), van Berkel, Niels (author), Visuri, Aku (author), Gadiraju, Ujwal (author), van der Maden, W.L.A. (author), Hosio, Simo (author)Good mental health is imperative for one’s wellbeing. While clinical mental disorder treatments exist, self-care is an essential aspect of mental health. This paper explores the use and perceived trust of conversational agents, chatbots, in the context of crowdsourced self-care through a between-subjects study (N = 80). One group used a...journal article 2023
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Torkamaan, H. (author)Mood, often studied using smartphones, influences human perception, judgment, thought, and behavior. Mood measurements on smartphones face challenges concerning the selection of a proper mood measure and its transfer, or translation, into a digital application (app) that is user-engaging. Addressing these challenges, researchers sometimes end up...journal article 2023
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Cong, Yangfan (author), Yu, Suihuai (author), Chu, Jianjie (author), Su, Zhaojing (author), Huang, Y. (author), Li, Feilong (author)Eliciting user needs from mass online reviews is playing a significant role in the product iteration process. Efficient user needs elicitation does achieve considerable benefits for maintaining higher competitiveness and a speedier lifecycle. However, there is inevitably an online review scarcity about new products due to the short time on...journal article 2023
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Tuchen, Stefan (author), Nazemi, Mohsen (author), Ghelfi-Waechter, Signe Maria (author), Kim, E.Y. (author), Hofer, Franziska (author), Chen, Ching Fu (author), Arora, Mohit (author), Santema, S.C. (author), Blessing, Lucienne (author)The aviation industry is one of the sectors that has been heavily impacted by the pandemic. While the major body of literature has focused on passenger experience and behaviour, this study focuses on airport employees instead—their experiences, perceptions, and preferences following the emergence of COVID-19. More than 1000 participants from...journal article 2023
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Madadi, B. (author), Correia, Gonçalo (author)This study proposes a hybrid deep-learning-metaheuristic framework with a bi-level architecture for road network design problems (NDPs). We train a graph neural network (GNN) to approximate the solution of the user equilibrium (UE) traffic assignment problem and use inferences made by the trained model to calculate fitness function...journal article 2023
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Suvorova, Alena (author), Musabirov, Ilya (author), Bulygin, D. (author), Faidrakhmanov, Rustem (author)Introducing students to different perspectives and roles in the development process allows them to engage in the work of cross-disciplinary diverse teams and even can enable them to change roles in designer-developer interactions. Industry work often places recent graduates in preexisting polarized relationship dynamics between different...conference paper 2023
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Brandt, C.E. (author), Wang, D. (author), Zaidman, A.E. (author)Test amplification generates new tests by mutating existing, developer-written tests and keeping those tests that improve the coverage of the test suite. Current amplification tools focus on starting from a specific test and propose coverage improvements all over a software project, requiring considerable effort from the software engineer to...conference paper 2023
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Geers, Artur (author), Ding, Aaron Yi (author), Hernandez Ganan, C. (author), Parkin, S.E. (author)The smishing-based malware Flubot was taken down in mid-2022, yet there is little understanding of how it directly impacted smartphone users. We engage with customers of a partner Internet Service Provider (ISP), who have suffered a Flubot infection on their smartphones. We surveyed 87 ISP customers who had been notified of a Flubot infection,...conference paper 2023
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Servatius, Philipp (author), Loder, Allister (author), Provoost, J.C. (author), Balzer, Louis (author), Cats, O. (author), Leclercq, L. (author), Hoogendoorn, S.P. (author), Bogenberger, Klaus (author)The interest in tradable mobility credits (TMC) is growing steadily. Compared to existing instruments, its cap-and-trade design for the demand side ensures that a limited quantity, e.g., traffic and related emissions, can by design not be exceeded. However, most TMC schemes are market-based financial instruments that can only be successful,...journal article 2023
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Lingler, Alexander (author), Talypova, Dinara (author), Draxler, Fiona (author), Schneegass, C. (author), Dingler, Tilman (author), Wintersberger, Philipp (author)Attention management systems seek to minimize disruption by intelligently timing interruptions and helping users navigate multiple tasks and activities. While there is a solid theoretical basis and rich history in HCI research for attention management, little progress has been made regarding their practical implementation and deployment....conference paper 2023
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Li, Xiaomeng (author), Kaye, Sherrie Anne (author), Afghari, A.P. (author), Oviedo-Trespalacios, O. (author)Despite the promised benefits, the introduction of Automated Vehicles (AVs) on roads will be confronted by many challenges, including public readiness to use those vehicles and share the roads with them. The risk profile of road users is a key determinant of their safety on roads. However, the relation of such risk profiles to road users’...journal article 2023
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Bettencourt, Benjamin (author), Manzi Muneza, Assoumer Redempta (author), Green, Michael (author), Anguiano, Samantha (author), Fails, Jerry Alan (author), Kennington, Casey (author), Wright, Katherine Landau (author), Pera, M.S. (author)As an initial step towards enabling the adaptation of (popular, and widely used) web search environments so that they can better serve children and ease their path towards information discovery, we introduce Recognizing Young Searchers (RYSe). RYSe leverages lexical, syntactical, spelling/punctuation, and vocabulary features that align with...conference paper 2023
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Beyhan, Yessin (author), Pera, M.S. (author)The aim of this work is to explore common traits preferred across different age groups of children to identify the appeal of book covers. By analyzing visual attributes, visible objects, and implied stories inferred from the covers, we can gain insights into the elements that are most attractive to children up to 18 years old. These findings...conference paper 2023
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Rossi, Silvia (author), Viola, Irene (author), Toni, Laura (author), Cesar, Pablo (author)Immersive reality technologies, such as Virtual and Augmented Reality, have ushered a new era of user-centric systems, in which every aspect of the coding-delivery-rendering chain is tailored to the interaction of the users. Understanding the actual interactivity and behaviour of the users is still an open challenge and a key step to enabling...conference paper 2023
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Bai, N. (author), Ducci, Marta (author), Mirzikashvili, Rusudan (author), Nourian, Pirouz (author), Pereira Roders, A. (author)The UNESCO 2011 Recommendation on the Historic Urban Landscape promotes to map cultural significance of urban heritage from the perspectives of the general public in pursuit of social inclusion in heritage management. The user-generated information already available on social media platforms in the form of images, comments, and ratings can be...conference paper 2023
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Kroep, H.J.C. (author), Gokhale, V. (author), Simha, A. (author), Venkatesha Prasad, Ranga Rao (author), Rao, V.S. (author)Tactile Internet (TI) envisions communicating haptic sensory information and kinesthetic feedback over the network and is expected to transfer human skills remotely. For mission-critical TI applications, the network latency is commonly mandated to be between 1-10 ms, due to the sensitivity of human touch, and the packet delivery ratio to be...conference paper 2023
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Liu, B. (author), Ji, Yuxiong (author), Cats, O. (author)Public transport (PT) agencies are increasingly keen on integrating ride-hailing (RH) services with PT to improve overall mobility. Understanding the traffic flow distribution in the integrated system is vital for the policy decision-making and services design of such a system. We propose a stochastic user equilibrium (SUE) model for...journal article 2023
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Kernan Freire, S. (author), Foosherian, Mina (author), Wang, C.W. (author), Niforatos, E. (author)As agile manufacturing expands and workforce mobility increases, the importance of efficient knowledge transfer among factory workers grows. Cognitive Assistants (CAs) with Large Language Models (LLMs), like GPT-3.5, can bridge knowledge gaps and improve worker performance in manufacturing settings. This study investigates the opportunities,...conference paper 2023
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Peng, Chen (author), Öztürk, İbrahim (author), Nordhoff, S. (author), Madigan, Ruth (author), Hoogendoorn-Lanser, S. (author), Hagenzieker, Marjan (author), Merat, Natasha (author)As the introduction of automated vehicles (AVs) into road traffic accelerates, establishing user acceptance is increasingly crucial. User comfort, largely influenced by the AVs' driving styles, is one of the essential factors influencing acceptance. This video submission provides a methodological overview of a qualitative interview study,...conference paper 2023
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Roy, N. (author), Balayn, A.M.A. (author), Maxwell, D.M. (author), Hauff, C. (author)The creation of relevance assessments by human assessors (often nowadays crowdworkers) is a vital step when building IR test collections. Prior works have investigated assessor quality & behaviour, and tooling to support assessors in their task. We have few insights though into the impact of a document's presentation modality on assessor...conference paper 2023